OzESim support
We’re here to help you get connected.
Find your order, check the setup guide or email our support team with the details of your question.
Email support
Send a message to support@ozesim.io and include your order reference if you have it.
Write to supportFind your order
Open your order details to find your eSIM information and installation instructions.
Find my orderSetup help
Read the step-by-step guide for installing and using a travel eSIM.
Read the guideA few useful checks
Before contacting us
Include the email address used at checkout, your order reference, phone model and software version, and a brief description of the issue.
Keep your details safe
Never send passwords or payment card security codes. Keep your eSIM QR code and activation details private.